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The Intelligent Post-Purchase Experience Platform

Beyond Post-Purchase: The Global Enterprise Software for E-Commerce

Optimize with AI, Delight with Data.

The best e-commerce business solution for data-driven logistics management and driving a winning post-purchase customer experience.

Read Parcel Perform reviews on G2
Parcel Perform's product modules that make up the intelligent post-purchase experience platform

Driving Real Results for E-Commerce Enterprises

Drive customer loyalty and achieve NPS increase of

20%

Streamline support to reduce WISMO by

40%

Increase revenue through an
AOV boost of

10%

Deliver exceptional CS and see
a CSAT gain of

12%

Optimize logistics to lower shipping costs by 

15%

Enhance efficiency and see
on-time delivery boost of

20%

Enterprise Solutions for E-Commerce Growth Hacking

Brands & Retailers

Unlock the future of e-commerce delivery with an AI-driven platform that reimagines the entire customer journey—from checkout to returns.

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Get a Demo for Brands & Retailers

Marketplaces

Disrupt e-commerce with a cutting-edge platform driving unprecedented marketplace growth through optimized post-purchase logistics.

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Get a Demo for Marketplaces

3PL/4PL Providers

Lead the future of AI in logistics with a next-generation delivery platform that streamlines daily operations and maximizes profitability.

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Get a Demo for 3PL/4PL Providers

Connect Your Systems,
Unlock Enterprise Growth

Our flexible APIs make it easy to integrate Parcel Perform with your existing platforms. Onboard new shipping carriers instantly, automate data flows, and gain the efficiency needed for rapid growth.
Simplified interface showing Parcel Perform's flexible API integration capabilities

Shipment APIs

Take full control of your shipments. Automate processes, access real-time data, and manage all shipping activity seamlessly within your account.

Event APIs

Gain unparalleled visibility and control. Track events, proactively manage exceptions, and trigger automated notifications to keep customers informed.

Returns APIs

Streamline returns and delight customers. Effortlessly manage returns, automate processes, and enhance customer satisfaction with our Returns APIs.

Ready to integrate? Contact our team for API integration support and explore the full potential of your business with Parcel Perform.
Parcel Perform's global carrier network

Scale and Nurture Growth with Limitless Carrier Integrations

Parcel Perform's streamlined onboarding and centralized platform makes adding new carriers fast and painless.
  • Powerful pre-built integrations for faster onboarding
  • Centralized platform for easy logistics management
  • Connect with a global network of 1,100+ carriers instantly
Nespresso parcel perform customer
"Parcel Perform has become our global track and trace solution. Thanks to their vast coverage of more than 1,100 global carriers and quick onboarding of additional ones, we have implemented track and trace deliveries in different Nespresso markets across all continents."
Nespresso
Global Delivery Services Manager, Nespresso
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"As a European fulfillment platform that works with multiple carriers across the region, it's crucial that we have a reliable partner who is capable of handling the highest degree of data complexity and delivering insights that help our customers make informed decisions and improve operational efficiency."
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CCO and Founder, byrd
Join over 3,000 global brands and drive post-purchase excellence with Parcel Perform

Redefine E-Commerce Post-Purchase from a Single Platform

Optimize the Checkout Experience for Higher Conversions

Enhance your Checkout Experience with precise and reliable delivery date predictions. Our AI-powered Estimated Delivery Dates (EDDs) adapt to real-time supply chain fluctuations, ensuring accuracy and transparency for your customers.
  • Increase conversions and AOV
  • Reduce cart abandonment
  • Strengthen customer trust

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Enhance Post-Purchase Experience for Maximum Profits

Turn your post-purchase process into a profit center. Our AI-powered platform provides accurate order tracking, automated notifications, and a fully branded tracking page to reduce inquiries, increase customer satisfaction, and drive repeat business.
  • Eliminate WISMO questions
  • Delight with every delivery
  • Monetize tracking pages

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Effortless Returns Experience for Repeat Purchases

Effortlessly transform returns from a costly nuisance into a loyalty-building competitive advantage. Our integrated, self-service returns solution streamlines the returns process with configurable shipping options, offering full visibility and a perfect brand experience.
  • Reduce return costs
  • Increase customer satisfaction
  • Boost repurchase rates

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Supercharge Your Logistics Experience for Peak Efficiency

Take control of your logistics and unlock unprecedented efficiency. Our AI-powered platform seamlessly integrates with 1200+ carriers, empowering you to optimize every shipment for cost, speed, and sustainability—and gain a distinct competitive edge.  
  • Reduce shipping costs
  • Improve delivery speed
  • Enhance operational efficiency

Logistics Experience_Body

Co-Pilot_icon (1)E-Commerce Co-Pilot

AI Solutions for E-Commerce:
Your Shortcut to Smarter Decisions

Harness the power of AI to transform your e-commerce operations. Parcel Perform’s E-Commerce Co-Pilot provides real-time data intelligence and predictive analytics, empowering you to make proactive, data-driven decisions that optimize performance and drive growth.
  • Unified data across teams for a single source of truth
  • Custom reports & insights to drive better decisions
  • Real-time data & metrics to monitor performance
Simplified interface of Parcel Perform's Co-Pilot Module showing data intelligence charts and customizable reports
Interface for Parcel Perform's Multi-level account structure

Navigate Global Complexity with a Multi-Level Account Structure

Dominate the global marketplace with an account structure that scales with your enterprise. Gain unparalleled control and flexibility to optimize logistics across every region, department, and team.
  • Centralize global logistics from a single platform
  • Empower regional teams with localized control
  • Unify global data for complete visibility

Fortify Your Data Security with Enterprise-Grade Compliance

Ensure the highest level of data protection with our GDPR-compliant and ISO 27001-certified platform. Enjoy 99.9% uptime and 24/7 support for uninterrupted operations and seamless scalability.
Simplified platform interface with logos showing Parcel Perform's GDPR compliance and ISO certification

See How We Make a Difference:
Our Impact in G2 Customer Reviews

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Discover How We Can Partner for Success

Book a demo with us to learn how Parcel Perform can help your business.