"Our Customer Service and Ops team has full visibility into the parcel journey. We can easily filter for shipments based on different parameters like recipient name, order ID or tracking status. The various platform functionalities have helped us respond efficiently to customer queries."
Karsten Fellbaum
Head of Supply Chain, Mister Spex
"The integration process was easy and stress-free due to Parcel Perform’s outstanding API, support, and clear understanding of our business. The value added to our business in the past few months was tremendous, and we highly recommend them."
Zorana Erakovic
Head of Sales, SMS Fulfillment Solutions
"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."
Petra Dobrocka
CCO and Founder, byrd
"Parcel Perform has become our global track and trace solution. Thanks to their vast coverage of more than 1,078+ global carriers and quick onboarding of additional ones, we have implemented track & trace deliveries in different Nespresso markets across all continents."
"Parcel Perform's solutions have helped us provide significantly more accurate estimated delivery times at checkout to ensure our customers always know when their parcels will be delivered. With their help, we've seen a tremendous 9.7% improvement in our NPS score."
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