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That’s because it can make or break the overall customer experience—and is directly responsible for customer retention, brand loyalty, and ultimately, growth. Our AI-driven platform eliminates data silos, ensuring the insights and agility e-commerce businesses need to adapt and thrive.
End-to-End Solution for E-Commerce
Best Data Foundation in the Market
Future-proof Enterprise Partner
Fast, Most Flexible Time to Value
Global Reach to Enable Future Growth
100m Global parcel tracking updates |
1,078+ Carrier partners integrated globally |
160+ Countries covered by tracking |
155+ Shipping events standardized |
Global parcel
tracking updates
Carrier partners
integrated globally
Countries covered
by tracking
Shipping events
standardized
"Our Customer Service and Ops team has full visibility into the parcel journey. We can easily filter for shipments based on different parameters like recipient name, order ID or tracking status. The various platform functionalities have helped us respond efficiently to customer queries."
Karsten Fellbaum
Head of Supply Chain, Mister Spex
"The integration process was easy and stress-free due to Parcel Perform’s outstanding API, support, and clear understanding of our business. The value added to our business in the past few months was tremendous, and we highly recommend them."
Zorana Erakovic
Head of Sales, SMS Fulfillment Solutions
"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."
Petra Dobrocka
CCO and Founder, byrd
"Parcel Perform has become our global track and trace solution. Thanks to their vast coverage of more than 1,078+ global carriers and quick onboarding of additional ones, we have implemented track & trace deliveries in different Nespresso markets across all continents."
"Parcel Perform's solutions have helped us provide significantly more accurate estimated delivery times at checkout to ensure our customers always know when their parcels will be delivered. With their help, we've seen a tremendous 9.7% improvement in our NPS score."
Turn your e-commerce delivery process into a competitive advantage.