Navigating the E‑Commerce Storm: The Power of an AI‑Driven Co‑Pilot in Post‑Purchase
In this exclusive presentation from DELIVER Americas, Arne Jeroschewski, Founder & CEO of Parcel Perform, reveals how to conquer the complexities of e-commerce and elevate the post-purchase experience with the power of AI.
Discover cutting-edge strategies to optimize delivery performance, exceed customer expectations, and drive business growth in an ever-competitive market. Read the summary →
3 Reasons You Can't Afford to Miss This Video:
Unlock the Secrets to Post-Purchase Mastery:
Arne reveals the hidden pitfalls plaguing e-commerce deliveries and provides actionable solutions to transform those challenges into opportunities for customer satisfaction and brand loyalty.
Harness the Power of an AI Co-pilot:
Discover how AI-driven tools can revolutionize your operations, from setting performance aspirations and automating monitoring to generating real-time insights and optimizing decision-making.
Future-Proof Your E-commerce Strategy:
Gain a competitive edge by understanding the evolving landscape of e-commerce and learn how to build a resilient, data-driven foundation for sustained success.
About The Speaker
Arne Jeroschewski is the Founder & CEO of Parcel Perform, a leading Data and Delivery Experience Platform. With a deep understanding of e-commerce logistics and a passion for innovation, Arne has helped countless businesses optimize their delivery operations and achieve exceptional customer experiences.
DELIVER Americas is the premier event for retail and commerce leaders, bringing together top executives and industry experts to discuss the latest trends and innovations shaping the future of e-commerce.
Real Results: Success Stories, Powered by Parcel Perform
Hear directly from our clients how we delivered impactful solutions and drove meaningful change for their businesses. These case studies showcase the real-world results we achieve and the positive experiences we create.
Transform Your Post-Purchase Experience
"The competition in our market is extremely high so customer retention is a huge topic for us–not just in terms of cost consideration–it’s the basis for us to grow our business.
By curating a unique delivery experience we were able to increase our customer retention rate by 20%."
"Tracking assistance is one of the top reasons for customer queries. In some markets, we have seen a 45% decrease of such calls.
Customers also revisit the track & trace webpage 4-6 times during the delivery journey, proving it is an essential feature to boost customer experience."
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