GoTo Logistics: The Data-Driven Transformation of a Logistics Giant
20% increase in team efficiency
More time spent on operations excellence
Less time spent on manual parcel tracking
About the Customer
The Indonesian logistics powerhouse, GoTo Logistics, leverages cutting-edge technology and a vast network to streamline e-commerce fulfillment and delivery, handling millions of parcels daily.
GoTo Logistics was grappling with the complexities of manual parcel tracking, hindering their operational efficiency and ability to focus on strategic improvements. The time-consuming nature of manual tracking diverted valuable resources from core business activities.
"Manual and time consuming processes such as compiling 3PL data can be eliminated and the operational teams can focus more on day-to-day jobs and process improvements."
The Parcel Perform Solution:
Parcel Perform's real-time data insights and vast carrier network empowered GoTo Logistics to optimize operations, enhance customer satisfaction, and solidify their leadership in the Indonesian e-commerce landscape.
Global Multi-Carrier Shipping Execution
Parcel Perform's extensive carrier network and seamless integration capabilities enabled GoTo Logistics to streamline their shipping processes across multiple carriers.
3,000+ Carrier Services
The vast selection of carrier services offered by Parcel Perform provided GoTo Logistics with the flexibility to choose the best options for each shipment, optimizing cost and delivery times.
Real-Time Tracking Data and Insights
Parcel Perform's data-driven platform provided GoTo Logistics with real-time visibility into their shipments, enabling proactive issue resolution and improved customer communication.
"GTL chose Parcel Perform because of the real-time data that Parcel Perform provides as well as the fast 3PL logistics integration."
Parcel Perform's seamless integration with global carriers enabled GTL to gain carrier data transparency across all their operations.
GoTo Logistics is able to constantly monitor the performance of its carrier partners with Parcel Perform.
The Impact:
The strategic partnership between GoTo Logistics and Parcel Perform ignited a powerful transformation, resulting in a surge in team efficiency and a newfound ability to make data-driven decisions that optimized their entire logistics operation.
Enhanced Efficiency
By automating parcel tracking, GoTo Logistics achieved a remarkable 20% increase in team efficiency. This allowed their team to shift their focus towards operations excellence and strategic initiatives.
Data-Driven Decision Making
Access to real-time tracking data and insights empowered GoTo Logistics to make informed decisions, proactively address potential issues, and optimize their overall logistics performance.
"We saw a 20% increase in team efficiency as more time is spent on operations excellence instead of tracking parcels manually."
GoTo Logistics and Parcel Perform’s dynamic partnership laid a strong foundation for future innovation.
With real-time data and intelligent automation at its core, this collaboration is poised to redefine the standards of efficiency and customer satisfaction in the Indonesian logistics industry, setting a new benchmark for excellence in the years to come.
"Monitoring logistic partners’ performance has become easier, which helps us to focus on daily operation jobs. Realtime data has helped us to deal with operational issues quickly while at the same time improving campaign performance and increasing operational efficiency."
Get real-time logistics data visibility and intelligent insights for your business.
Book a demo with us to learn how Parcel Perform can help your business.
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