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Cabrella: Revolutionizing Risk Management with Real-Time Data Insights

  • 25-30% improvement in data latency

  • Proactive risk mitigation for shipments across 118 countries

  • Scalable platform to support a growing customer base

  • Customized latency triggers for specialty shipments

Cabrella header image

About the Customer

Cabrella is a leader in shipping insurance and risk management, dedicated to protecting their clients' valuable assets in the unpredictable world of global logistics.

Products Used

Delivery Experience_icon Post-Purchase Experience

Co-Pilot_icon (1) E-commerce Co-Pilot

The Challenge: 

Cabrella faced the challenge of navigating the complexities of global logistics with limited visibility.

The lack of real-time tracking and reliable data made it difficult to proactively manage risks and ensure the safe delivery of high-value goods. The increasing complexity of their operations demanded a more sophisticated approach to risk mitigation.

"As our customer base and logistics network rapidly expanded, we recognized the need for advanced tools that would allow us to better manage risk. 
Because we are committed to providing the highest level of service, the increasing complexity of our operations required a more sophisticated approach to proactively identify and mitigate potential risks."
Benjamin from Cabrella
Benjamin Meskin
President and Founder of Cabrella

The Parcel Perform Solution:

Parcel Perform's platform equipped Cabrella with the tools to improve their risk management approach, providing them with the real-time visibility, reliable data, and intelligent insights they needed.

Real-Time Shipment Visibility and Proactive Alerts

Cabrella gained unparalleled visibility into their shipments, allowing them to monitor and address potential disruptions before they escalate.

Data-Driven BI and Performance Tracking

Parcel Perform's AI-driven platform empowered Cabrella to analyze data, identify trends, and make informed decisions to optimize their operations.

Customized Latency Functionality

Cabrella utilized Parcel Perform's customization capabilities to set specific latency triggers for high-priority shipments, ensuring tailored monitoring and risk mitigation strategies.

"The ability to customize latency triggers with Parcel Perform is a massive competitive advantage. It allows us to tailor our monitoring to the unique needs of each shipper."
Benjamin from Cabrella
Benjamin Meskin
President and Founder of Cabrella
Cabrella success story impact 1

Real-time tracking visibility and proactive issue resolution helped Cabrella increase customer satisfaction and trust.

Cabrella success story impact 2

Cabrella leveraged Parcel Perform's robust data capabilities to optimize its operations, achieving a significant reduction in errors and expedited claims processing.

Cabrella success story impact 3

Cabrella has gained a competitive advantage by utilizing Parcel Perform's added functionalities and customization options.

The Impact:

Cabrella's results with Parcel Perform were nothing short of transformative. The company elevated its risk management capabilities, streamlined operations, and enhanced the overall customer experience.

cabrella success story impact_ (4)

  • Proactive Risk Mitigation

    Cabrella transformed their risk management approach from reactive to proactive, safeguarding shipments and minimizing financial losses.

  • Improved Operational Efficiency

    Streamlined processes and enhanced data accuracy led to fewer errors and faster claims processing, optimizing Cabrella's operations.

  • Enhanced Customer Experience

    Real-time tracking and proactive communication fostered trust and transparency, elevating the customer experience.

  • Business Growth and Profitability

    Parcel Perform's advanced functionalities and customization options provided Cabrella with a competitive advantage, driving business growth and profitability.

Hear from our customer:

"Parcel Perform's real-time data gives us higher visibility for our risk management. We can now more effectively monitor shipments and take swift action to mitigate risk."

Cabrella BenjaminBenjamin Meskin
President and Founder of Cabrella

"The improved data quality, latency, and faster updates we get from Parcel Perform directly impact our bottom line. We're seeing fewer errors, faster claims processing, and increased customer satisfaction."

Cabrella BenjaminBenjamin Meskin
President and Founder of Cabrella

"Our clients appreciate the transparency and peace of mind that comes with knowing their shipments are being closely monitored."

Cabrella BenjaminBenjamin Meskin
President and Founder of Cabrella

Cabrella's success story exemplifies the power of data-driven logistics in the shipping insurance industry.

By harnessing Parcel Perform's Data & Delivery Experience Platform, Cabrella has not only fortified its risk management capabilities but also elevated its customer service and overall business performance. In an industry where every shipment matters, Cabrella and Parcel Perform are charting a course toward a future where businesses can ship with confidence, knowing their valuable assets are protected.

"Our partnership with Parcel Perform isn't just about technology - it's about trust. Their team's expertise and dedication have made a tangible difference in our business, and we're excited to continue innovating together."
Benjamin from Cabrella
Benjamin Meskin
President and Founder of Cabrella
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Get real-time logistics data visibility and intelligent insights for your business.

Book a demo with us to learn how Parcel Perform can help your business.

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